Operations or Departmental Manager - Level 5
An Operations or departmental manager is someone who manages teams and/or projects, and achieves operational or departmental goals and objectives, as part of the delivery of the organisation's strategy. They are accountable to a more senior manager or business owner.
Working in the private, public or third sector and in all sizes of organisation, specific responsibilities and job titles will vary, but the knowledge, skills and behaviours needed will be the same.
Key responsibilities may include creating and delivering operational plans, managing projects, leading and managing teams, managing change, financial and resource management, talent management, coaching and mentoring.
This apprenticeship, delivered in partnership with Mindful Education, offers a blended learning experience with online study and college-based lessons. Learners may have the opportunity to complete a CMI-accredited qualification as part of their programme, with CMI serving as the End-Point Assessment Organisation.
Expected Practical Duration
Typically will take 30 months to complete
